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Alternative Dispute Resolution

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Confidentiality in Dispute Resolution
Law and Legal Literacy Alternative Dispute Resolution

Confidentiality in Dispute Resolution

Confidentiality can make alternative dispute resolution safer and more constructive, but it is not unlimited. Learn what confidentiality covers in mediation, negotiation and arbitration, where exceptions arise, and how parties can protect sensitive information.

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Why Some Disputes Are Resolved Outside Court
Law and Legal Literacy Alternative Dispute Resolution

Why Some Disputes Are Resolved Outside Court

Alternative Dispute Resolution (ADR) helps people and organisations settle disagreements through negotiation, mediation, conciliation or arbitration instead of a full court trial. Learn how these processes work, when they are suitable, their benefits and their important limits.

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Interests Positions and Needs in Disputes
Law and Legal Literacy Alternative Dispute Resolution

Interests Positions and Needs in Disputes

Understanding the difference between positions, interests and needs helps people move beyond demands and identify workable solutions. This practical guide explains how the framework supports negotiation, mediation and other forms of alternative dispute resolution.

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The Difference Between Mediation and Arbitration
Law and Legal Literacy Alternative Dispute Resolution

The Difference Between Mediation and Arbitration

Mediation and arbitration are both forms of alternative dispute resolution, but they work in fundamentally different ways. Learn how each process operates, who makes the decision, how costs and confidentiality may differ, and which option may suit a commercial, workplace or community dispute.

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Mediation and the Role of a Mediator
Law and Legal Literacy Alternative Dispute Resolution

Mediation and the Role of a Mediator

Mediation is a structured way to resolve disputes with the help of a neutral third party. This guide explains how mediation works, what mediators do, the skills and ethical duties involved, and how individuals and organisations can prepare for a productive process.

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